Another Gold Quality Level Award for Lange Moving Systems
This summer, we had the privilege of announcing to our blog readers and Facebook friends that Lange Moving Systems has reached the milestone of 20 years spent serving the great people of Columbia and Lexington, SC. Our movers are proud of this achievement, particularly because so much of our business during those 20 years has come from word-of-mouth recommendation by previous customers. This month, we enjoyed celebrating our anniversary with our fellow agents within Arpin Van Lines at the company’s annual convention in Amelia Island, Florida. In today’s blogpost, we tell you about the great experiences we had there and the awards that our Columbia and Lexington movers were honored with.
Gold Quality Level Award for Our Local Movers in Columbia, SC
The Columbia/Lexington, SC movers of Lange Moving Systems were honored at the Arpin convention with the Gold Quality Level Award. This is our sixth year in a row to win this award, which is given on the basis of four factors: Total line haul, rating points, customer service rating, and claims rating. Winning six years in a row actually means more than it looks like at first, because Arpin continually pushes its agents toward higher levels of excellence by raising the standards for the Gold Quality Level Award each year!
We’re very proud of our team; it’s because of their hard work and consistent focus on the customer’s needs that we tied for first place among all Arpin agents. Let’s make it seven Gold Quality awards in a row!
Twenty Year Faithful Service Award
As we mentioned earlier, Arpin Van Lines recognizes agents on their 20th anniversary in a special way at the annual convention. The company highlighted our commitment to providing top quality moving help in Lexington, SC and throughout the state with the 20-year Faithful Service Award. We deeply appreciate the support, resources, and other help that our parent company has given us over those two decades, and we have enjoyed being fully involved with so many of the great efforts that Arpin leads to give back to the community. Through projects like Move for Hunger and Arpin Strong, it’s been a real privilege to team up with our fellow Arpin agents and do what we can to help those in need and those impacted by natural disasters around the United States.
Other Convention Highlights
Of course, there were many other opportunities we had at the Arpin convention. One of our favorites was getting to meet with Scott Michael, the president of the American Moving and Storage Association. This organization does a huge amount of work every year to give our Columbia and Lexington, SC movers the help we need to be more efficient, more comfortable with new technologies, and more effective for our customers. We thank Scott for taking the time to attend the Arpin convention and to chat with us!
Lange Moving Systems co-owner Chuck Lange with AMSA president Scott Michael
Another important part of our attendance at the convention was participating in the Management Committee meeting. In this meeting, we discussed future plans for our family of agents and for the van line as a whole, with the goal of keeping Arpin at the top of its game for many years into the future. The world is changing, and so is the moving industry! Our Columbia and Lexington, SC movers need guidance from the experts on how to best incorporate new tools like electronic driver logs and digital inventory systems, and the Management Committee’s actions help to ensure that the expert guidance is available.
Your Lexington, SC Movers
Here in Columbia and Lexington, SC, the movers of Lange Moving Systems are committed to making the next 20 years just as successful as our first 20. In addition to looking back on the past year, we spent the convention looking forward to the next year, gathering great ideas for improving our customer service even more, making our operations more streamlined, becoming more environmentally friendly, and incorporating customer feedback into our decision-making. Whether you are moving out of the state, retiring to the coast, or relocating a business here in Lexington, SC, our movers are ready to give you the best service available in the Palmetto State. Give us a call and introduce yourself to us!